tkbzi Privacy Policy

tkbzi ("we", "our", "platform") is a trusted online casino and betting platform in Bangladesh. By visiting our website tkbzi.cam and using our services, you agree to the terms described in this privacy policy.

This privacy policy applies to all services, websites, and applications of tkbzi. We place the highest importance on our users' privacy and manage your personal information in accordance with international data protection standards.

tkbzi collects various types of information in order to provide you with our services. This information is divided into two main categories:

1.1 Information You Provide

When you register with tkbzi, log in, or contact us, we may collect the following information:

• Full name and username
• Email address
• Date of birth (for age verification — only users aged 21 and above may use the platform)
• Residential address
• National ID or passport number (for identity verification)
• Mobile banking number (bKash, Nagad, Rocket)
• Bank account details (for bank transfers)

1.2 Automatically Collected Information

Some information is collected automatically while you use our platform, such as:

• IP address and device identifier
• Browser type and version
• Pages you visit and time spent
• Login and logout time and date
• Game history and betting activity
• Information collected through cookies and similar tracking technologies

tkbzi uses collected information for the following purposes:

2.1 Account and Service Management

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions
• Providing bonuses and promotional offers
• Managing VIP membership
• Providing customer support

2.2 Security and Compliance

• Preventing fraud, forgery, and illegal activity
• Age verification (confirming 21 and above)
• Complying with Anti-Money Laundering (AML) regulations
• Implementing responsible gaming policies

2.3 Service Improvement

• Analyzing and improving user experience
• Planning the launch of new features and games
• Identifying and resolving technical issues on the platform
• Providing a personalized gaming experience

tkbzi applies the highest industry-standard security measures to protect your personal information.

3.1 Technical Security

• Use of SSL (Secure Sockets Layer) encryption for all data transmission
• AES-256 encryption technology for stored data
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems
• Two-Factor Authentication support

3.2 Organizational Security

• Only authorized personnel may access your information
• Regular privacy and security training provided to staff
• Contractual data protection obligations with third parties

3.3 Data Retention Period

We retain your information only for as long as necessary. Even after an account is closed, certain information may be retained for up to five years for legal, regulatory, or dispute resolution purposes.

tkbzi never sells your personal information. However, information may be shared with selected third parties in the following limited circumstances:

4.1 Payment Processors

Necessary information is shared with bKash, Nagad, Rocket, and bank transfer platforms to complete your financial transactions. These organizations follow their own strict privacy policies.

4.2 Technology and Service Providers

Information may be shared with game software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and other technology partners only as needed to deliver services.

4.3 Legal Obligations

Information may be disclosed in response to court orders, lawful requests from law enforcement agencies, or legal demands from regulatory authorities.

tkbzi.cam uses various types of cookies and similar technologies to improve your experience on the platform.

5.1 Essential Cookies

These cookies are essential for the basic functioning of the platform — such as maintaining your login state, ensuring security, and processing transactions. They cannot be disabled.

5.2 Functional Cookies

These cookies help remember your preferences, such as language selection, game preferences, and display settings.

5.3 Analytics Cookies

We use analytics tools to monitor platform performance and analyze user behavior. This information is collected in fully anonymized form.

You can control some cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

As a tkbzi user, you have the following rights regarding the protection of your personal information:

6.1 Right to Access Information

You may request a copy of your personal information held by us at any time. Processing this request may take up to 30 business days.

6.2 Right to Correct Information

If any information stored in your account is incorrect or incomplete, you may request a correction through our support team.

6.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal, regulatory, or contractual obligations.

6.4 Right to Opt Out of Marketing Communications

You may stop receiving promotional emails or notifications from tkbzi at any time. Please contact our support team for this.

tkbzi is committed to responsible gaming. Using data about your gaming activity, we can identify potentially problematic behavior and provide the necessary support.

If you set Self-Exclusion or deposit limits, that information is securely stored in our system and used to action your request. To learn more about responsible gaming, please visit our Responsible Gaming page.

tkbzi strictly ensures that no one under the age of 21 can use our platform. Age verification is mandatory at registration, and we do not intentionally collect any information from minors.

If we become aware that a minor's information has entered our system, we will immediately close that account and delete the associated information.

tkbzi reserves the right to update this privacy policy as needed. For any significant changes, we will:

• Publish a notice in a prominent place on our website
• Send a notification email to registered users
• Update the "Last Updated" date at the top of the page

Continued use of the platform after changes will be understood as your agreement to the updated policy. We recommend reviewing this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Support in Bengali is available 24 hours a day, 7 days a week

We aim to respond to your inquiry within 72 hours. Formal data protection requests may take up to 30 business days to process.